Terms of Service

1. Acceptance of Terms

Welcome to Apaleo. By accessing or using our skincare services, products, and website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Apaleo regarding your use of our clear skin solutions and breakout prevention services.

If you do not agree with any part of these terms, please discontinue use of our services immediately. Your continued use of Apaleo's platform constitutes acceptance of any modifications to these terms.

2. Description of Services

Apaleo provides comprehensive skincare solutions designed to help you achieve clear skin and reduce breakouts. Our services include personalized skincare consultations, product recommendations, educational resources, and ongoing support for your skin health journey.

3. User Responsibilities

As a user of Apaleo's services, you agree to provide accurate and complete information about your skin condition, medical history, and current skincare routine. This information is essential for us to provide you with the most effective recommendations for achieving clear skin and preventing breakouts.

You are responsible for following the recommended skincare routines and using products as directed. While our goal is to help you achieve clearer skin, individual results may vary based on skin type, consistency of use, and adherence to recommended practices.

You must be at least 18 years of age to use our services independently. Users under 18 must have parental or guardian consent and supervision when using Apaleo's skincare recommendations.

4. Medical Disclaimers

Our recommendations are based on general skincare principles and should not replace professional medical advice. Always perform patch tests before using new products, and discontinue use if you experience any adverse reactions.

Pregnant or nursing individuals should consult with their healthcare provider before starting any new skincare routine or using products recommended through our service.

5. Privacy and Data Protection

Your privacy is paramount to us at Apaleo. We collect and process personal information solely to provide you with personalized skincare recommendations and improve our services. This includes information about your skin type, concerns, product preferences, and progress tracking data.

We implement industry-standard security measures to protect your personal information and will never share your data with third parties without your explicit consent, except as required by law or as outlined in our Privacy Policy.

You have the right to access, modify, or delete your personal information at any time by contacting our support team. We retain your data only as long as necessary to provide our services and as required by applicable laws.

6. Intellectual Property Rights

All content, materials, and intellectual property associated with Apaleo, including but not limited to our proprietary skincare methodologies, educational content, website design, logos, and service marks, are owned by or licensed to Apaleo and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Any feedback, suggestions, or ideas you provide to Apaleo regarding our services may be used by us without restriction or compensation to improve our offerings and help others achieve clearer skin.

7. Limitation of Liability

While we strive to provide effective skincare solutions to help you achieve clear skin and reduce breakouts, Apaleo cannot guarantee specific results. Skin improvement varies significantly among individuals based on factors including skin type, genetics, lifestyle, consistency of product use, and adherence to recommended routines.

You acknowledge that skincare is a gradual process and that achieving clear skin requires patience, consistency, and realistic expectations. We encourage open communication about your progress and concerns throughout your skincare journey with us.

8. Service Modifications and Termination

Apaleo reserves the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We may update our skincare methodologies, product recommendations, or service offerings to incorporate new research and improve outcomes for achieving clear skin.

Either party may terminate the service relationship at any time. Upon termination, your access to personalized recommendations and ongoing support will cease, though you may retain access to general educational content as specified in your service agreement.

We may terminate or suspend your access to our services immediately if you violate these terms, provide false information, or engage in behavior that could harm other users or our service integrity.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Apaleo operates, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration.

Before initiating formal dispute resolution, we encourage you to contact our customer support team to resolve any concerns about your skincare journey or service experience. Many issues can be resolved through direct communication and adjustment of your personalized recommendations.

If arbitration is necessary, it shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association, and the arbitrator's decision shall be final and binding on both parties.

10. Contact Information and Updates

For questions about these Terms of Service, your skincare recommendations, or any aspect of Apaleo's services, please contact our support team at support@apaleo.com or through our website contact form. We are committed to helping you achieve your clear skin goals and addressing any concerns promptly.

We may update these terms periodically to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated to you via email or through prominent notices on our platform at least 30 days before they take effect.

Your continued use of Apaleo's services after any modifications to these terms constitutes acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed about your rights and responsibilities as you work toward achieving clearer, healthier skin with our support.